Changing the dns provider from the ISP to 3th party leaves the ISP with ip adresses to inspect and no dns requests. If you are implying the user was not on a corporate VPN, then there is no way the traffic was identified by the corporate firewall. ![]() You can see this in real itime if you go to a website (assuming it's one of the categories being decrypted) you can see the company signed certificate being presented rather than a public certificate authority.Īnother method that could have caught it is during the initial connection within the client hello packet there is a server name indication field that is used to identify blocked hostnames. Having deployed many of remote access VPNs for companies, most solutions provide the ability to install corporate certificates upon connection, which when configured, can be used as a man-in-the-middle to decrypt the traffic, since the firewall is signing the certificate itself. It needs access to the data within the packets to properly work. DPI is not some magic encryption breaking inspection. There is a very high chance the traffic was being decrypted at the firewall. You can work around this by buying your own domain and using that instead of the one plex gives you. The last in the list there is the custom dynamic dns server Plex Inc runs to allow you to resolve your home IP address anywhere. (there is a way to get around that for TLS 1.3, but it require custom DNS entry but it's pretty new stuff I'm not familiar with) plex.direct:32400 and is the only part of the https request that still goes over plaintext even in TLS. If you want the text (in Spanish), Chile law number 20.453Īll you can see from DPI is that userX is connecting to an IP that's owned by,. You can contact those services (not only VoIP) that rely and thrive under a free internet to be partners in the demand of the law. I remember, back in the day some ISP had VoIP services and they started to throttling their competition (without saying it of course, but you could tell and was tested). My ISP is only my provider nothing more, and in case they block a port it has to be published, it has to be because security reasons and/or is prohibited by law (never applied but it's there) and it has to be to all costumers. This behavior isn't permitted in my country because we did that 20 years ago and as result we had the first neutrality laws in the world and I'm still thanking to the universe for them because I can have any service I want among other rights. Get together as internet users group or something and start pressure for neutrality laws In the end the only thing that would get the stream working for her was when I gave her my login to try my VPN. I changed the public port to something other than the standard port and still was caught with buffering (I have one other 1080p stream going fine) Watched her try to stream a show and 15 seconds in it hit buffering and would just stick there. It was set to "preferred" previously and I switched it to required. Just thought I would let people on here know that if Plex gets flagged and throttled by more and more ISPs this could be an issue for more.Įdit: Thanks guys, I'll try to switch the Port tonight and report back if that works! I'm getting them to set up a VPN to be able to use Plex. And just last week they got back to me saying they have flagged it as pirating software and anything being sent through that will be throttled way down because of this. I reach out to a buddy whose partner just so happens to be high level at that ISP. I then realise they are the only ones on the same ISP. Fast forward to a month ago, I set up my girlfriend on Plex but she has the same issues. He said after a while even that had to stop and buffer though so he gave up and just bought Netflix. I went through all kinds of trouble shooting and even drove over to his house one time and got it working by cranking the quality way down (480p). Then about a year ago one of my friends said nothing works anymore. So some back story here I have about half a dozen users that all rarely ever have an issue across a number of ISPs in Canada. So after about a year ish now of one of my users complaining about "Plex is so slow" or "Plex is garbage", I finally have an answer. Please go to the relevant subreddits and support forums, for example: ![]() Build help and build shares posts go in their respective megathreads No referral / affiliate links, personal voting / campaigning / funding, or selling posts ![]() Welcome to /r/Plex, a subreddit dedicated to Plex, the media server/client solution for enjoying your media! Plex Community Discord Rules Latest Regular Threads: No Stupid Q&A: Tool Tuesday: Build Help: Share Your Build: Submit Troubleshooting Post Files not showing up correctly?
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